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Tips & FAQs

Here we have discussed some common Tips & FAQs about electronic device repair services. The following are questions that customers often have, the first question is most common

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Frequently Asked Questions

How long will my repair/service take?

We repair most faults within 2-3 days. Besides, we also offer a 24-hour priority service (subject to availability of parts if needed). If we need to order parts then we can normally get these next day delivery. We realise how difficult being without your computer can be. That’s why we will always try to get it back to you as quickly as possible.

How much will my repair cost me?

We will always offer you a fixed price for the repair. If your laptop screen needs replacing we will give you a total price for the work before starting. In the event we need to diagnose the fault first we charge £30 labour. It is not great if you go ahead with the repair. We don’t want you to have any nasty surprises; we want you to know exactly what your repair will cost before we complete the work.

Can you replace cracked/damaged laptop screens?

Absolutely, we repair laptop screens all the time. It’s much cheaper than buying a new laptop. Contact Us for a quick quote as we have the majority of laptop screens in stock. We can normally replace your screen on the same day!

I’m worried about my data, is it safe?

We will always take great care in looking after your data. Plus, we confirm to the Data Protection Act and any data we hold is in strict confidence. We undertake work for a number of local businesses; including solicitors and high street shops and understand how important personal data is. Any customer data that is stored is always stored password protected and in an encrypted format. We advise if possible you take a backup of any data on your computer prior to any work being undertaken. However, we can discuss any backup options with you if needed.

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